FAQ
Frequently asked questions
A quick set of answers to common questions about invoicing, integrations, and subscriptions.
FAQ
Can I invoice in multiple currencies?
Yes. You can invoice in multiple currencies with clear totals for your customers.
Does 4invoices submit invoices to the tax authority?
Direct submission to a government e-invoicing system is available today only for Romania (ANAF e-Factura). In other countries you issue invoices with the details required locally and export them for your records or your accountant; there is no automatic submission to a tax authority.
Can I import customers and products from CSV/Excel?
Yes. Import tools help you start quickly without manual data entry.
Do you support recurring invoices and payment reminders?
Recurring invoices, yes: daily, weekly, monthly or yearly, with the PDF emailed to the customer automatically. Automatic reminders for overdue invoices, not yet: you can see what is unpaid on each invoice and resend it at any time.
What if I want to change my plan later?
You can upgrade or downgrade from your account. Changes apply per the billing policy.
Can I cancel anytime?
Yes. You can stop renewal from your account and keep access until the end of the paid period.
Is my data secure?
We use security best practices and encrypted connections. Payments are processed via Stripe.
Do you integrate with e-commerce platforms?
Yes, on the Premium plan: store orders arrive in 4invoices as draft invoices that you review and issue. For any other flow there is the public API with webhooks.
How do I get support?
Support is available through in-app channels, and business customers can get dedicated assistance.
Do you have an affiliate program?
Yes. Sign up to get a unique link/code and earn recurring commissions from referrals.